First Team Executive Leadership Team - FirstTeam

First Team Executive

Leadership Team

Cameron Merage

Chief Executive Officer & Founder

Cameron Merage’s front–line experiences as a top agent perfected his precise skills, nurtured his unrivaled understanding of consumers’ needs, and gained him the professional resources necessary for success in the real estate industry. Early in his career, Mr. Merage personally completed hundreds of transactions involving millions of dollars of sales volume during his five years in home sales. He parlayed his hands–on experience into a long–term strategic vision for First Team, based on an unwavering commitment to client service, value creation, and unmatched knowledge of the local market.

Following his graduation with a B.S. degree in Business and Marketing from Sacramento State University, Mr. Merage began his career in 1971 in Newport Beach, California, and consistently achieved top sales records with a leading real estate corporation. An innovator by nature, he founded First Team® Real Estate in 1976 and rapidly established his reputation as one of the top–producing real estate professionals in Southern California.

The Merage family is a philanthropic pillar of Orange County, with a long history of diverse humanitarian, academic, and cultural giving that has left an indelible mark on the community. Cameron Merage has remained true to his philanthropic roots, founding and personally overseeing “First in Our Hearts,” a charitable foundation that, he explained, “exists to build on and focus First Team Real Estate’s long tradition of working to make life better in the communities we serve.”

A brilliant entrepreneur, Mr. Merage enjoys meeting the new challenges that arise in a constantly evolving real estate industry. His passion for harnessing innovation and creativity have helped to increase the First Team market share and position his company at the top of its industry.

Michael Mahon

President

With more than 26 years of comprehensive real estate experience—spanning the residential and commercial sectors to include brokerage services, coaching, new construction, property management, franchising, auditing, financial management, mortgage, and escrow services—Michael Mahon is a seasoned expert in virtually every facet of the business. While the depth of his expertise places him in an elite tier of professionals worldwide, it’s his capability as a leader that renders him an invaluable asset as president of First Team Real Estate. As one of the industry’s most respected voices, Michael is as renowned for his abilities with regard to cultural development, as he is for driving the growth of top real estate associate careers, and in providing maximized opportunities to all involved in the organization. A nationally recognized speaker who has covered a variety of pertinent topics ranging from the future direction of the markets to customer service expectations, Michael has also been quoted in many national real estate trade publications.

Michael’s philosophy on the real estate industry is simple: “You win with people.” Working with the mentality that relationships are the driving force behind every successful real estate brokerage in the industry, he’s honored to support the current 1735 sales associates representing First Team Real Estate in making a difference for customers throughout the markets of California. At the helm of the 16th largest volume brokerage in the United States, with a sales volume totaling $5,518,710,944, servicing 9074 transactions, Michael is focused on cultivating personal growth within the First Team organization, ensuring even higher levels of success for the future.

Michele Harrington

Broker of Record & Regional Vice President

Michele was born and raised in New Jersey, coming to California during her enlistment in the United States Marine Corp where she served as a C-130 aircraft mechanic at Marine Corp Air Station El Toro. After putting herself through school at Chapman University she decided not to reenlist, but instead try her hand in the real estate market. She got her license and began working at a local office where she became a top producer, and eventually earned her broker’s license. Although managing properties was a full time job, Michele wanted to help and teach other agents how to build a sustainable career in real estate and build wealth as well, so she decided to open her brokerage up to hiring agents. Star Estates started with 2 agents and now includes 130 agents with offices in Mission Viejo, San Clemente, Dana Point, and Aliso Viejo. Star Estates was voted one of Orange County Top Woman Owned businesses of 2015 by The Orange County Business Journal.

Star Estates has now merged with First Team Real Estate, with Michele as our Regional Vice President and Broker of Record. She also serves as a Federal Political Coordinator for the National Association of Realtors, as well as a director for the California Association of Realtors and past director for the Orange County association of Realtors. She is a past- president for the Women’s Council of Realtors South Orange County chapter. Michele is an activist for small business issues and private property rights.

Joe Burke

Chief Marketing Officer

Joe Burke, a national award-winning marketing executive and former national Brand Director at Disney Stores, Wet Seal, and Vice President at Goodwill Industries, joined the First Team Family of Companies as Chief Marketing Officer on December 1, 2017.

A sought-after expert, Burke has spoken on business strategy at recent First Team Regional Meetings, as well as presented in over 100 public forums including keynote speeches at Boeing, USC Marshall School of Business, and the NG Customer Experience Summit.

Burke has over 20 years of experience, beginning when he started his own digital marketing agency at the age of 21. Recently, he has signed a two-book publishing deal on behavioral customer experience and business intelligence titled, The Story of Yes: Why People Buy Things.

Stephen Skinner

Chief Information Officer

Stephen Skinner is the Chief Information Officer for First Team Real Estate in Southern California, and has held technology leadership roles at California’s two largest independent real estate brokerages. Stephen is a transformational CIO and is responsible for developing First Team’s digital strategies and methodologies related to the company’s growth and expansion plans throughout Southern California.

Prior to First Team, Stephen held a variety of advanced technology leadership roles in Silicon Valley, in both real estate as well as 3D computer graphics and data visualization. He was a 2013 CIO of the Year Finalist, as noted by the Silicon Valley Business Journal.

Stephen is a graduate of the University of California at Berkeley, and holds a degree in Architecture from the College of Environmental Design.

Jo-Anne Oliveri

Vice President of Property Management

With over 20 years’ real estate experience, Jo-Anne Oliveri, CIPS, TRC, is a leading authority on all things property management and inspiring force within the industry. As Founder and Managing Director of ireviloution and the Property Management Leadership Summit, and Vice President of First Team Property Management based in USA, she is an international real estate identity who has trained over 500 agencies and thousands of agency owners and property managers worldwide.

She is seen as a leading authority on all things property management and regularly speaks at the industry’s top Australian and North American conferences. She is also author of real estate book Find Your Property Manager NOW: Hire the right agent and make more money. As well, she was selected as an Industry Thought Leader of the Year finalist for the 2015, 2016 and 2017 Real Estate Business Awards, and Industry Influencer for the Elite Agent 2017 Awards.

Scott Gruszczynski

Controller

Scott Gruszczynski joined the First Team family as Controller in January 2017, bringing more than 20 years of accounting, finance, and executive management experience to his role with the company. Gruszczynski is responsible for First Team’s Family of Companies accounting and finance operations, including commissions payment, fixed asset reporting, financial reporting, operational audits, and accounting system management. Additionally, he oversees the Property Management accounting and operational group.

Gruszczynski drives his team to enhance the agent experience. His group supports branch office managers, branch office staff and the administrative team at the home office. Gruszczynski’s approach to providing excellent customer service is derived from the company’s Core values (teamwork, accountability, respect, quality, responsibility, and innovation). Through his leadership, he has streamlined processes and implemented policy to meet the company’s goals.

Scott Gruszczynski graduated from Michigan State University, earning his bachelor’s degree in Accounting with a minor in Finance. He is married to his wonderful wife Sherri, and they have twins Alexia and Brodyn. They reside in San Clemente, California.

Lynn Tacinelli

Director of Education

Lynn Tacinelli has been with First Team Real Estate for over 21 years and is currently the Director of Education. With a strong background in real estate sales, she has worked in many different capacities in the industry including training and coaching groups across Southern California, at a variety of different experience levels. She got involved in training and coaching over 14 years ago and has developed multiple programs including the new agent Power Curve, and Power Curve Plus programs. She continues to provide training for all sales associates at First Team from new agent training, to sales mastery and team training.

As the lead trainer for the First Team University, Lynn has proven success in teaching, designing curriculum, developing systems, delivering successful training programs, and integrating technology to provide onsite and virtual training. She is a Certified Negotiation Expert (CNE) and certified as a Re-Marketing Specialist (RMS). Today, Lynn’s purpose is to invest in our agents by teaching them how to put systems in place so they are working smarter, and not harder, providing a clear road map at every level of their career to provide stability and longevity in their lives.

Merry Pisors

Human Resources Director

Merry Pisors has been with First Team Family of Companies for over 12 years. As Human Resources Director, she is accountable for the functional areas of the department including benefits, employment, compensation, timekeeping, interpersonal relations, performance improvement processes, workers compensation, and leaves of absence. Overseeing compliance and implementation of state, federal and local labor laws, she is responsible to our wide network of employees and to the company. Our employees are valued team members and Merry strives to provide the highest level of assistance and a positive experience to each and every team member, promoting collaboration, teamwork, and respect in all areas of First Team Real Estate.

 

Gayle Glew

Director of Global Relocation & Corporate Services

Gayle Glew is Director of Global Relocation and Corporate Services for First Team Christie’s International Real Estate. He joined First Team in 2011, bringing more than 30 years of corporate relocation and real estate brokerage experience to his role with the company.

Gayle drives new business opportunities and growth to the company by developing relationships and facilitating alliances with global referral networks, corporate relocation management companies, and local employers. He is also responsible for creating and delivering training for specific program requirements to First Team associates interested in participating in these unique opportunities.

In 2017, Gayle helped launch “First Team Heroes”, a successful marketing program offering unique benefits to military veterans who choose First Team associates for their real estate needs. A Seattle native and graduate of the University of Washington, Gayle holds the prestigious CRP and CRB designations, and was honored in 2015 with receiving the President’s Award from Leading Real Estate Companies of the World for his meritorious achievement and service.

Peggy Salazar

General Operations Manager

Peggy Salazar is the General Operations Manager for First Team Real Estate and has been with the company for over 20 years. She is committed to the vision and leadership provided by our CEO & Founder Cameron Merage, and President Michael Mahon. Responsible for the Agent Service Support Team, her scope of responsibilities includes managing all receptionists, office administrators, and transaction coordinators throughout our various local branch offices.

Peggy has an extensive background in operations, recruiting, and customer service gained from her experience at First Team and Verizon Communications. She believes that the support of First Team agents, and thereby the consumers, is of utmost importance and this is the number one priority for the Agent Services team.

A third generation California native and resident of Fountain Valley for over 30 years, Peggy enjoys spending time with her family and traveling.

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